FAQ

  • Contact Monument

    Contact our customer service & sales department below and we will get back to you soon with a time to jump on a call to talk about your project with you. You can also email us directly at customersupport@monumentshutters.com. Have an Issue with your delivered order? Click here. Interested i...
  • Do exterior shutters built from composite shutters cost more?

    Our composite shutters are priced very competitively.  Composite shutters tend to last longer and have less maintenance than wood shutters, so there may be a slight increase in the cost of composite shutter, but in most cases customers end up saving money on a product that lasts longer with less ...
  • Do you offer discounts on custom shutter orders?

    Yes, we offer discounts to every customer.  Since we operate online and have low overhead we offer our products below retail cost to every customer. We offer deeper discounts to licensed builders, architects and contractors. We also offer discounts across the board for large custom shutter orders...
  • How can I see or order a sample of your shutters?

    We have a couple options for samples! 1) Sample Kits: $4.99 + shipping Our Sample Kits include - -Four 2" x 2"  material samples in pine, cedar, mahogany & composite wood -Vinyl sample shutter color ring -Paint options -Informative pieces to help you make the right decision for your home Yo...
  • How do I clean my exterior shutters?

    Simply wipe them down using a damp rag! You can also use Dawn soap and a soft brush, if necessary. Do NOT pressure/power wash them!
  • How to leave a review for my order?

    Step 1: Navigate to the product that you ordered. Step 2: Once on the product page, select the review icon at the top of the page. You can also skip this step by scrolling to the bottom of the product page. Step 3: Select 'Write a Review' on the righthand side of the page. From there you can...
  • Painting Tips

    Ordered our primed shutters and now need to paint them?  Check out our Painting Tips (under 'Downloads found on the right of your screen)!
  • Received your new shutters - now what?

    Woohoo! Your brand new custom shutters have arrived! Now what? Check out the packets under 'Downloads' (psst...look over to the right of your screen) and find helpful and important tips on unpacking, priming, painting and installation!
  • Sizing & Specs

    PANELED SHUTTERS Paneled - Composite | Specs | Default | Minimum | Maximum | | ----- | ------- | ------- | ------- | | Shutter Thickness | 1.25" | Default Only | Default Only | | Stiles | 2.50" | 1.5" | 4" | | Top Rail | 2.50" | 1.5" | 8" | | Center Rail | 2.50" | 1.5" | 8" | | Bottom Rail | ...
  • What is composite?

    Composite board is used in a variety of home construction projects, trimming, exterior shutters and other home products. It comes in a variety of colors and types and offers long-lasting protection from wear and tear. It's an ideal material choice due to the many benefits you can leverage.Read Mo...